Cancellation and Refund Policy

1. General Policy

Playfull.in does not offer refunds for its subscription services. Once a subscription is purchased, it is considered final.

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2. Exceptions

In exceptional circumstances, Playfull.in may consider refund requests if:

• Technical Issues: The subscription service is significantly impacted by technical issues that prevent normal usage for an extended period.

• Fraudulent Activity: The subscription was obtained through fraudulent means.

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3. Refund Process

If a refund is granted, the following process will apply:

• Request: The user must submit a written request for a refund within 3 working days of the occurrence of the qualifying event (technical issue or fraudulent activity).

• Documentation: The user may be required to provide supporting documentation, such as screenshots or evidence of fraudulent activity.

• Review: Playfull.in will review the refund request and supporting documentation.

• Decision: Playfull.in will notify the user of its decision regarding the refund.

• Refund Method: If a refund is approved, it will be processed using the original payment method within 30 business days.

 

4. Fees

Playfull.in reserves the right to deduct any applicable fees or charges, such as restocking fees or shipping costs, from the refund amount.

 

5. Customer Satisfaction

Playfull.in is committed to providing a high-quality service. If you have any issues or concerns with your subscription, please contact our customer support team at help@playfull.in